Effective 7 July 2026
This Privacy Policy explains how Tarakan Limited ("Tarakan", "we", "us") collects, uses, and shares information when you play our mobile games and use related services (together, the "Games"). It applies to all of our Games unless a specific Game provides its own policy.
Our Games are made for a general audience that includes children and families. Because children may play them, we designed them to be safe for kids: you do not need an account to play, we never ask for your name, email address, or other contact details, and we show only non-personalised, age-appropriate ads to everyone. This policy describes the limited information our advertising and analytics providers process from your device, and the steps we take to protect players, especially children.
Our games show ads through Google AdMob. We enable child-directed treatment, so ads are non-personalised (chosen from the app context, not from a profile of you). AdMob may still use a device advertising identifier for limited purposes such as frequency capping, fraud prevention, and aggregate reporting. We do not allow it to be used to build advertising profiles or to track players across apps.
We use Firebase Analytics to understand how people play, for example which levels are reached, session length, and in-app events. This is tied to app-instance identifiers rather than your name, and we disable collection of the advertising identifier by our analytics.
We use Firebase Crashlytics to detect and fix crashes and errors. When the app crashes it may collect a stack trace, the device state at the time, and an app-instance identifier so we can reproduce the problem.
To operate the game and deliver the right content, we and our providers process technical details such as device model, operating system version, language, region, network type, and approximate (IP-derived) location.
We use Firebase Remote Config to adjust game behaviour (such as ad frequency) without shipping an update. This reads configuration values and app-instance identifiers; it does not collect additional personal information from you.
We do not knowingly collect precise location, contacts, photos, microphone or camera data, or the contents of your messages. We do not ask children for personal information, and we do not sell personal information.
We do not use any information to build profiles of players, to show personalised ads, or for any purpose unrelated to running and improving the Games.
We share the limited information described above with the service providers that make the Games work. We configure each provider for child-directed treatment so it does not use the data for personalised advertising. Each provider has its own privacy practices:
Non-personalised, child-directed advertising and aggregate ad measurement.
AdMob & privacy →Analytics, crash reporting, and remote configuration.
Firebase privacy →How Google processes data across the services above.
Google Privacy Policy →We may also disclose information if required by law, to enforce our terms, to protect the rights and safety of our players and Tarakan, or in connection with a business transfer such as a merger or acquisition.
Our Games are supported by ads served through Google AdMob. Because children may play our Games, we apply AdMob's child-directed treatment to all players, which means:
Our Games are made for a general audience, but we know children play them, so we apply children's privacy protections to everyone and comply with children's privacy laws, including the U.S. Children's Online Privacy Protection Act (COPPA), the "children" provisions of the EU and UK GDPR, and the New Zealand Privacy Act 2020.
We do not ask children to provide personal information such as name, email address, or phone number, and we do not require an account to play. The only information processed is the limited device and app data described above, which is used to operate the Games, show non-personalised ads, understand gameplay in aggregate, and fix crashes. We do not knowingly collect more than this from children.
Parents and guardians can contact us at privacy@tarakan.app to ask what information relates to their child's device, to request that we delete it, or to refuse further collection. Because we hold only device and app-instance identifiers rather than a child's name, we may ask for the relevant identifier so we can locate the data.
Where the EU or UK GDPR applies, we rely on our legitimate interests in operating, securing, and improving the Games and in showing non-personalised ads to support them. We do not carry out consent-based ad personalisation or profiling of children. Under the New Zealand Privacy Act 2020, we collect information only as reasonably necessary for these purposes.
We keep information only for as long as needed for the purposes described in this policy, after which it is deleted or aggregated. Our providers apply their own retention periods to the data they process. We use reasonable technical and organisational measures to protect information, but no method of transmission or storage is completely secure.
We are based in New Zealand, and our providers process data on servers located in other countries, including the United States. When information is transferred across borders, we rely on appropriate safeguards (such as standard contractual clauses) where required by law.
Depending on where you live, you (or a parent on a child's behalf) may have some or all of the following rights:
To exercise any of these rights, email us at privacy@tarakan.app. We will not discriminate against you for exercising your rights.
We may update this Privacy Policy from time to time. When we make material changes we will update the effective date above and, where appropriate, provide a notice in the Game. Continuing to play after an update means you accept the revised policy.
If you have questions or concerns about this policy or your child's information, contact Tarakan Limited at privacy@tarakan.app.
If you are in New Zealand and are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz. If you are in the EU or UK, you may lodge a complaint with your local data protection authority.